MOBILE CONTRACT NIGHTMARE!

<p>Since March this year, every month has been an appauling nighmare receiving the statements...</p> <p> </p> <p>From 5GB to Unlimited we went and now, 1 Aug. there is no migration when sms'ing to check the account?</p> <p>On the back-end in your store, it shows the Unlimited contract, but I have no 3000 minutes allocation, nor 25GB date ... it does not exist??? After all the horrific invoices, I am sure it never ever existed and we were billed for data and calls without any benefit. </p> <p> </p> <p>For the first month +, the porting of number was a HUGE *****-up and I was not able to contact my husband's number! After MANY store visitis and useless calls, it was FINALLY resolved more than a month later.</p> <p>The R500 nonsense disappears by the 10th of each month, needing to top-up... so where is the supposed minutes? OR THE 5GB??</p> <p>The itemised billing shows data usage on the same day at R0.00, R0.00 and then suddenly these inbetween of R100's of rand being billed for the data???</p> <p> </p> <p>Every time it is a different store, a different (useless) consultant, a different story and explanation!!</p> <p> Calling the Call Center is a lost cause!!!</p> <p> </p> <p>I am certain you have been *****ing R1000.00's of rands (not even hundreds) these past five months.</p> <p>WHAT TO DO? WHERE TO GO NEXT? HOW LONG BEFORE THIS NEXT ISSUE IS REALLY RESOLVED?</p> <p>Yet, there is another bill of R3500 + awaiting, when the contract price is supposed to be only R699?</p> <p> </p> <p>WHO IS GOING TO ANSER ALL THESE QUESTIONS?</p> <p> </p> <p>I have been with Cell C for 12 years and never once did I have to query a bill!!!! </p> <p>How I regret the day we stepped into your store! After all the drama upon arrival, we shoud've just walked away - yet we were fooled by your advertising campaigns! </p> <p>WORST BUSINESS EVER!!!</p> <p> </p> <p>HELP!!</p>