NM
Nicholas M

1 reviews | Active since Dec 2015

06 Sept 2016, 19:23

Mobile Contract migrated after Cancellation was sent

<p>I would just like to say that TELKOM MOBILE does not accept it when you cancel your mobile contract. They will migrate it and charge you R400 buks. I have proof of me submitting my cancellation. Terrible service. It doesn't help you going into store because they do not deal with mobile queries even less with accounts, they just put you on a phone and forget about you. Never taking another contract with them again. Would not recommend them to anyone EVER! ********** Telkom mobile contract that needs to be SORTED OUT!!!!!</p>

0
Replies (2)
Telkom
Telkom's reply07 Sept 2016, 09:26
Official

Thank you for taking our call.


Please be assured that we have sent your query to the billing Team for further assistance, they will be in contact with you.


We really do apologize for any inconvenience caused to you.

Your reference number is: ********** 4

Regards

Telkom Social Media Team

Launa Molapo

NM
Nicholas M's update08 Sept 2016, 13:07
Reviewer Update

After the conversation with Telkom everything was sorted out. Thank you for the quick responce.