MS
Mathibele S

1 reviews | Active since Oct 2012

11 Jan 2021, 15:30

Mobile Contract Disputes

Why should a customer suffer financially when the contract stipulates that it is 24 month contractor. Unfortunately service providers like telkom see an opportunity to milk their customers even after the contract has expired. I noticed the R40 debit orders on my account and reversed them because the contract expired and this continued on the next month. When i finally went in to the store to report, i was told that it is month to month contract until i inform them to cancel it, so i cancelled it. Hoping this was the end, another debit order followed end of the month of R 282, when i enquired, i was told that its the outstanding R40 x 2 plus the rejection fee of R 202, that is ridiculous business practice by Telkom. Guys beware of ********* business practices by the likes of Telkom. I noticed that they don't give a damn about customers' reviews but someone out there will read this and avoid being their customer, that's what matters.

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