JS
Jerome S

1 reviews | Active since Apr 2018

25 Apr 2018, 14:02

MOBILE CONTRACT CANNOT BE CANCELLED

i HAVE BEEN TRYING TO CANCEL MY MOBILE CONTRACT FROM JANUARY!!!!! Every month I'm still being debited! i have called the call centre 5 times! spent more than an hour on hold! nothing seems to be done!!!! this network is worse than any other network I've been on.

although you get a phone here for maybe R20 Cheaper every month! Trust me, its not worth the stress!

Absolute Terrible Service!

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Replies (1)
Telkom
Telkom's reply09 May 2018, 07:23
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,