Mobile contract cancellation

Although you try to be honest and do the right thing, I am still receiving no response and no email address is functional anymore. I am at my wits end.

I contacted Telkom at the start of March 2018 to cancel my contract, when I was contacted only 3 weeks later by Mpoti Elisa Papala for assistance. She indicated that a Total Penalty fee: R9040 is required. I paid it immediately with the last month's subscription fee and emailed the POP back to her.

Unfortunately you have been trying to deduct this amount from my since then with no response if I ask why. I had to cancel my debit order and when you still tried to deduct the amount cancel my account.

I hope that someone will respond to my numerous inquiries into this matter soon, but I have emigrated to Belgium and if you want your money (if I still indeed do owe you anaything), you will be wise and email me.