Mobile contract Cancellation
I logged a cancellation request with the reference ********** 7 on the 17/09/2017. I then decided to do a follow-up and I was told that my request has not been attended to. It is quite appalling that I always get assistance from Telkom after issuing a compliant.
Good Day
Thank you for making contact with us.
Kindly send us a private message with your ID number, the number you want to cancellation
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your social media reference number is AI***
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Good Day
Thank you for making contact with us.
Kindly send us a private message with your ID number, the number you want to cancellation
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your social media reference number is AI***
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,