Mobile Contract application process is the worst ever! STAY AWAY from TELKOM!!!

<p>Hi,</p> <p> </p> <p>I currently have 6 active Telkom mobile contracts as well as a TELKOM landline and ADSL line and I had app**** for a 7th mobile contract about 4 weeks ago. I had app**** for the contract on the same day which my telkom landline bill was due (Saturday) and my application was immediately frozen due to it not being paid. However, I was not even informed about this and I kept calling for the next couple of days for some sort of feedback and EVENTUALLY after much of my time and money being wasted, I was told that my bill was not paid on the day of application. I had informed them that I had paid that amount the following day afterwhich the telkom representative informed me that as soon as it reflects on the system the application will be processed. Please bear in mind this was a very straightword contract, FREEME 1 GB sim only deal which would take a VODACOM or MTN or even CELL C a matter of minutes to resolve. I then noticed that a new case number was provided and the previous one closed. I have been waiting for 3 weeks for feedback, either from the store from which I had app**** or even for a simple SMS informing me what is going on, but NOTHING! I do not understand what is happening and how can it take this long to resolve this process????</p> <p>I am contemplating of cancelling all of my other 6 mobile contracts as well as my ADSL and landline as this service is really really bad. Clearly TELKOM does not view me as a valuable client and does not need my business. </p> <p>I urge all of you to stay away from this provider as the service is non-existent.</p> <p>I have included my case numbers here:</p> <p>Initial case no: ********** 4</p> <p>Current case no: ********** 7</p> <p> </p> <p>Thank you for nothing!</p> <p> </p>