KM
Karthi M

1 reviews | Active since Jun 2010

26 Sept 2017, 20:29

Mobile contract 3 years,post cancellation request

My mobile contract is running 3 years now.Contract ended in 22 September 2016.Contract cancelled telephonically and walk in via the Telkom office store.To date still not cancelled.

0
Replies (2)
Telkom
Telkom's reply29 Sept 2017, 10:36
Official

Hello girlzinmo

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply09 Oct 2017, 10:02
Official

Good day

Trust you are well.

Apologies for the delay, may you kindly forwards us the cancellation form to *** with a copy of your ID , confirm the number you would like to be cancelled and your email address after you have send the cancellation form so that we can assist urgently.

Kind regards

Ithabeleng

Telkom social media team

Best regards,