BC
Beverley C

1 reviews | Active since Nov 2016

18 Sept 2018, 14:03

Mobile cancellation

i AM TRYING UNSUCCESSFULLY TO CANCEL ONE OF MY CONTRACTS( ********** 271). WHEN I LOG IN TO CANCEL THE SERVICE IT TELLS ME "REQUEST ALREADY LOGGED" i HAVE TRIED CALLING THE CALL CENTRE - TOTALLY UNABLE TO ASSIST. PLEASE ASSIST.

0
Replies (1)
Telkom
Telkom's reply29 Sept 2018, 09:00
Official

Good day bev-corbett,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,