Mobile broadband no feedback

I app**** for mobile broadband and was immediately accepted and sent a code. I have a telkom account that is a few hundred bucks in the green since I cancelled my ADSL when moving to CPT.<br> <br> I was eventually contacted by telkom and stepped thought the contract on the phone all of which I accepted. I then got an email from Balungile Ngcobo saying my application was denied due to \minimum threshold\" which in itself does not make much sense as I have had a line for a long time and this amount is not massive at R599 per month.<br> <br> He asked for info into my expenditure which I sent, then two days later asked for my ID number and now I have had NO feedback for more than 2 weeks.<br> <br> If telkom does not want my business there is probably not much I can do I would just like to know why and for certain as I accepted the contract on the phone and am still keen for the deal but I do not want to commit to a different option and then Telkom wakes up and I have two deals.<br> <br> PLEASE help!"