Mo Nice deals

i purchased a MoNice deal this morning and selected the you tube deal at 2G for 3 days, as i was watching i got an sms that im at 4Mb of my once off daily data and then got another that my internet has been paused as i have no data, i called the call center asking for clarity as i bought the same deal last week and i have data which wasn't used when i streamed on you tube i was told i need to check settings and be on 360p, i checked and i was on 360p, i restarted my device, loaded another 150MB daily data as i needed to receive my whatsapp messages, i then went back to you tube streamed and i just an sms that i have 80Mb left of my once off daily data, i called again and im told it only works if im subscribed to Netflix, there isn't a disclaimer on that when making the purchase, i purchased this deal last week and the week before and i was streaming fine suddenly i must be a subscriber to such??? i want my data re-imbursed please