MO NICE BIRTHDAY B.S#I!

PATHETIC! CALL CENTER PATHETIC, SERVICE PATHETIC. I won a spa voucher on the mo something birthday thing. Phone time out and voucher is redeemed. I logged a call to advise them, i called them, no answer. Prompted to leave a message. no one gets back to you. Sent an email, turn around time 48 hours, It has been 8 days, still no feedback via email, or sms or any call. Instead they call to ask me if I want a new contract. YOU NEED TO REPLACE YOU CUSTOMER SERVICE CALL CENTRE MANAGER. HE CANNOT MANAGE YOUR CALL CENTRE OR THE STAFF BECAUSE IT IS NON EXISTANT. PATHETIC! The I win a R500 off holiday voucher-you go on tot he websites, NOTHING TO DISPLAY NOTHING AVAILABLE. ALL YOU GET IS MUNICIPALITY SITES BELONGING TO THE CCT FOR THIS DISCOUNT. I DNT EVEN GO THERE FOR FREE. WHY BOTHER IF YO GIVE THE PEOPLE THIS *** PRIZES?