Mixed up with contracts

I upgrade my contract on 19.07.2015 and I also ported a MTN contract to Telkom. The number was then only ported on 21`.8.2015 and I was debited on 20.8.2015 R1617.90. In this time I still have to pay MTN for the month because my contract was not ported, but is billed by Telkom I received my new statement and see that an amount of R4810.67 will be deducted on 20.09.2015. This a due to cancellation fee and it shows 2 Unlimited Light contract and 2 Smart Plan 50.<br> From point start the 2 contracts were switched. The ported number was incorrectly allocated to the Smart Plan 50 and the 081 number was allocated the unlimited light contracts. I queried this and only after a months this was corrected, but now I am charged a cancellation fee. I logged calls send emails to fix my debitorders and still there is no feedback. I want the 1st debitorder to be fixed and refunded and the 2nd debitorder to be fixed before it is deducted from my account. I get no feedback from any consultant or the query department icw this.<br> even after numerous emails and phone calls. I am really not happy with the service I receive from Telkom. It is so fustrating to be left in the dark. <br>