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Johannes S
1 reviews | Active since Sept 2015
01 Dec 2015, 08:33
Missing number still not solved
My number went missing during porting. The problem was noted in the store, I phoned customer services numerous times and reported it here last week. REF NO SM171539 given by Ilhaam. Still nothing has been done. And I am still without my business number incurring losses every day. It has now been almost two weeks to fix a problem that a Telkom clerk created in just 10 min. Must I seek legal help before something is done about this matter?
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Telkom's replyOfficial
01 Dec 2015, 11:12Hello JohanSlabb,
Thank you for your post.
As per our telephonic conversation, please be advised that your Query has been sent to our Order Processing Special's and we will contact you with feedback.
Your reference number: SM171539
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your Query has been sent to our Order Processing Special's and we will contact you with feedback.
Your reference number: SM171539
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Best regards,
Telkom's reply01 Dec 2015, 11:12
Official
Hello JohanSlabb,
Thank you for your post.
As per our telephonic conversation, please be advised that your Query has been sent to our Order Processing Special's and we will contact you with feedback.
Your reference number: SM171539
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your Query has been sent to our Order Processing Special's and we will contact you with feedback.
Your reference number: SM171539
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Best regards,