MISSING DATA

I called Telkom to find out about the missing data on my cellphone *** and was advised to go and queue at the branch for that. This missing data has been happening for a while now. I don't get the total 3gigs as contracted. I CAN'T BELIEVE THAT I THIS DAY AND AGE, THERE ARE STILL ORGANIZATIONS LIKE THIS THAT BELIEVES IN QUEUES TO RUN THEIR BUSINESSES... no wonder why The Post Office failed. At the end of our Telkom Wi-Fi and this cellphone contract, I will cancel it and find a suitable one as my and I are no longer able to be at queues of any kind..