Missing data

On sunday the 23rd of august 2015 at 11.15 i called the telkom mobile call centre to top up my phone with 250 mb of data then after my call with the call centre agent i received an sms from telkom moblile stating that R39 has been deducted from my account but then im yet to receive my data.I called the call centre again and they gave me a vague answer.This is not the first time telkom moblie is cheating their customers deducting money from customer accounts and not giving the customers data or airtime.Sometimes i buy 1gb of data and it disappears in 2 days and all my applications are closed and i dont have backround app refresh.<br> <br> Telkom i am sick and tired of your nonsense i will take to the media.Telkom is a disgraceful company and you will not make a victim out of me.I have tolerated this useless company for a very long time.Enough is enough.