Missing Data

<p>I have a Telkom 20 GIG Mobile Broadband contract since March 2016 and have had several instances in the last 2 months were the internet data was depleted during midnight hours. I once lost more than 4 Gig in 19 hours from 12 that night to 7 pm the next night, and 2 other instances where 2 Gig data was used while my modem at home was switched off during the night. I had to purchase more data to be able to do business. </p> <p> </p> <p>I have lodged complaints with Telkom, but was informed that their records indicate no unusual data depletion.</p> <p> </p> <p>It is obvious that Telkom personnel uses my internet data during midnight periods and I therefore want to warn all Telkom customers to be aware of the ******* activities and that they should switch off their modems before going to bed and monitor their data as often as possible.</p>