ES
Elnathan S
1 reviews | Active since Jan 2016
05 Jan 2016, 21:25
missing data
Last year in Feb 2015 I took 7.5GB mobile data, then it was depleted as soon as it was allocated. I then cancelled it, which took 8 months to resolve. I then took 20GB in October 2015, all was good. 2 January 2016 20GB of data depleted. There is something wrong with Telkom data beginning of the year, data just disappear. When I make a quiry the consultants cannot help me. Now I am strunded.
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Telkom's replyOfficial
08 Jan 2016, 10:46Hello Ms Nathan,
We will investigate this matter and revert back with the update.
We apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
We will investigate this matter and revert back with the update.
We apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Best regards,
Telkom's reply08 Jan 2016, 10:46
Official
Hello Ms Nathan,
We will investigate this matter and revert back with the update.
We apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
We will investigate this matter and revert back with the update.
We apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Best regards,