Missing Anytime Data

I am on Wireless SmartBroadband of R999, and I dealy I normally get: 100 GB - Anytime, 100 GB - Anytime NightSurfer, 100 GB - Included 100 GB - Included NIghtSurfer,

From January and not February I am getting only: 100 GB - Included 100 GB - Included NIghtSurfer. . Currently it also reflect : 11 GB - Anytime (which is the balance of 40 GB that I topped up myself this month) 40 GB - Anytime NightSurfer,

100 GB Anytime and 100 GB Night surfer, which are monthly allocations to me are both missing.

In the past, all these balances use to reflect in Telkom website, and not not anymore, and so I cannot monitor usage.

I have uploaded the screenshots (.png files) of what's vieawable on Telkom website and my missing data on this dropbox link - hellopeter does not have provision for attachment. Dropbox Link : https://www.dropbox.com/sh/dzhoizksypxfeyo/AADlWKM9C8yFL57jdM6izF6-a?dl=0

Thank you