DM
Darren M
1 reviews | Active since Aug 2017
01 Aug 2017, 11:45
Missing Airtime
<p>so today I bought a R100 Telkom mobile recharge voucher and after I punched it in I then dialed *180# to purchase the data of 1gigs then it tells me I have insufficient funds it said I have R94 rands and then I called Telkom mobile to ask why is this the amount that I have and the person couldn't explain to me why that is, because before I punch in my data I always put my network off , this is really confusing so I was forced to buy 500 megebaytes because I am wasn't going to buy extra airtime just to make up for the gig of data which I bought for R100 </p>
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Replies (3)
Telkom's replyOfficial
02 Aug 2017, 14:44Hello doozY_RSA
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply02 Aug 2017, 14:44
Official
Hello doozY_RSA
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's replyOfficial
08 Aug 2017, 15:22Good day
We are sorry for the inconvenience.
Please provide us with the ICCID number and alternative number.
Regards
Thabiso
Telkom Social Media Team.
Best regards,
Telkom's reply08 Aug 2017, 15:22
Official
Good day
We are sorry for the inconvenience.
Please provide us with the ICCID number and alternative number.
Regards
Thabiso
Telkom Social Media Team.
Best regards,
DM
Darren M's updateReviewer Update
08 Aug 2017, 15:32Good day the iccid number is faded on my simcard so I can't make out the numbers
Kind regards
DM
Darren M's update08 Aug 2017, 15:32
Reviewer Update
Good day the iccid number is faded on my simcard so I can't make out the numbers
Kind regards