1 reviews | Active since Oct 2015
I'm a prepaid Telkom mobile(8.ta) user, have been for the passed 2 years. Every month I buy 2 to 3 Gigs of data and I load +/- 100 of airtime PER DAY, my airtime just goes like its nobody's business so much so that I've decided to slow down I now buy when I need to send an SMS or call even then I know that if I buy R5 I'll only send 1 SMS n after a couple of minutes its gone. Decided to call Telkom today and they tell me I send like 7 smses to these 013,014 numbers the funny thing is these are landline numbers and I don't even know these provinces or anyone who lives there. <br> <br> This happens everyday, I make a lot of phone calls therefore I buy a lot of airtime but I only use 20% of that airtime as the rest just magically disappears and then on their records it shows as if I used it. It would've made sense if they said my phone uses it as data as I am using an s5 but then Telkom airtime does not converts itself to data. The agent also told me that they can't do anything about it since the SMSes are not sent by them.<br> <br> I love Telkom but as soon as I finish my data I'm so done with them, can't carry on like this.<br> <br> From one disappointed, unhappy customer.
Best regards,
Best regards,
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