1 reviews | Active since Jan 2017

11 Jan 2017, 08:33

Missed line installations

<p>Dear Telkom...</p> <p>This is utter nonsence had an appointment with a technician the 9th of January no technician arrived its the 11th still nothing. I run a business from home my clients cant reach me due to no phone line i am losing money and clients. Things have to be paid month end and this is not the first time it happend.</p>

0
Replies (2)
Telkom
Telkom's reply12 Jan 2017, 10:23
Official

Hello ruaan-damin-brown

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our fulfillment team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

's update13 Jan 2017, 12:42
Reviewer Update

Still no feedback on my query? They contacted me to say that there are no ports they need to make space for my line. How does a business run like this. They need to plan ahead with ports. I am loosing clients and money because no line is installed. I asked what the progress is on my query no one ever came back to me. Poor service from telkom. But they dont care about clients im an existing client and stil they dont care. Its a disgrace.