NM
Ntsako M

1 reviews | Active since Jun 2021

02 Jun 2021, 16:07

Miss Mkhavela ***

Good day My name is Ntsako Mkhavela. I have had very frustrating experience with Telkom. They sold me a contract in 2018 which the consultant did not clarify that I'm gonna be expected to pay the number for the rest of my life. I was surprised when my contract ended that I was told I cant cancel it completely I should continue paying for data and free minutes, which I opted to pay R87 contract they offered which I wasn't really happy with since I feel that I was conered and not given a choice but to continue with it Which I did since now everyone in my life is using this number to contact me

In march, Telkom decided not to deduct their money when there was funds in my account, triple debited me the following month and handed over my account to their lawyers who deducted R289 from my account yesterday

I've been trying to cancel this frustrating contract with them and this afternoon another consultant calls me to sell yet another contract to me. Saying the only way out for me to stop paying for that number for life is if I take an offer he had which is to take a 24months R200 contract with them or else I'll continue paying that sim card for life, which i refused and asked him to cancel the first one but he told me its impossible unless i take his offer that's the only way I'll stop paying for this number. Which to me feels like ***** because how us it possible to cancel if i take the new contract and impossible if i dont

Please help me i dont know what to do because this consultant now told me if I can reverse the money from my bank Telkom will blacklist me.

I really do not know what to do now

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