MISREPRESENTED SALES

I bought a new phone huawei P10 at a Telkom mobile shop at westgate mall on the 30th of October 2017. The consultant who assisted me told me that the contract was R450 per month and that i will be charged pro rata as I bought the phone 2days before the new month. To my surprise Telkom mobile deducted R1100 from my account today and when I call they say they charge me R350 for the phone on the 30 October as well as now end of November.

I only used the phone for a month and then I am charged R1100, how ridiculous...and it was the duty of the consultant to tell me how the billing would take place, because should I have known that they would bill me R350 for having the phone for two days I would have not even taken their contract.

telkom must refund me my money back, and another thing that appalls me is that Mr Paul Maphotho says that there is noting they can do from their side, whereas the branches are undert Telkom mobile and represent Telkom mobile. I am very furious with Telkom and would never in the near future have dealings with them anymore.

The service is bad, i had to call like 20 times to get my call answered.

Regards Very FURIOUS customer