1 reviews | Active since Mar 2017
Misrepresented by their employee
<p>Kindly note that I took out a wifi router by telkom mobile for 149 per month when my bill came I expect it to be 298 rand however it was 798 rand I contacted their call center and we're informed that I had a spending limit of 500 rand. I advice the lady that I was never informed by the consultant shaheen hendricks of the adderley street branch in Cape Town of same she than check on the system and informed me that on the 1 March my limit were changed to 1 rand she not sure how it happened as I advise her that I never informed any one to change the limit nor were did I know that there were a limit to my account. Clearly shaheen new what he was doing when he sell the contract to me when he said that the first month the contract amount will be more. I never knew that a well established company like telkom also ripped their clients of</p>
Good day
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Moenieb.
Telkom Social Media Team.
Best regards,
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good day Amanda,
Your query has been logged already with our Billing Team, feedback will follow.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good day Amanda,
Your query has been logged already with our Billing Team, feedback will follow.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
