HC
Hector C

1 reviews | Active since May 2018

08 May 2018, 10:11

Misrepresentation just to make a sale

I took an LTE contract in January and i was told by the Consultant that i should pay R800 as a refundable deposit after 3 Months but now they are saying i can only get the deposit after 24 Months???I am so angry because what will be R800 after 24 Months plus that incorrect advice, misrepresentation and non disclosure on their part otherwise I wouldn’t have taken the contract if i knew that the deposit was going to be paid after 24 Months. I am soo not happy about this. That purely lack of honesty and integrity, revolting!!!??

0
Replies (2)
HC
Hector C's update15 May 2018, 15:34
Reviewer Update
So you guys are just going to ignore my complaint, what a disgrace Telkom???
Telkom
Telkom's reply21 May 2018, 13:50
Official

Hi

We are sorry to hear this. Thank you for contacting us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.

Interaction ***

Regards

Hazel

Telkom Social Media Team