Misleading staff

When I called to have my line relocated on the 14 December I was told that if I take a 4mb unlimited home package on contract I will get a free modem and a LIT box I told the agent I will have a think about it and give you a call back, the following day on the 15 December I spoke to a agent who said I can't get the the LIT box anymore.. I'm extremely upset and disappointed in telkom for misinforming me and if I took out the package on the 14th I would have been mis-sold.. I would like a copy of the call to be sent out to me when I called to relocate the telephone line as if this matter isn't resolved within this coming week I will take this further.