Misleading sale

<p>Good morning </p> <p>I double-checked with Telkom Mobile twice that I was only going to pay a flat rate of R180.00 per month.</p> <p>This month I was debited R849.00! I was now informed that R500.00 of the R849.00 was over the spending limit of which Telkom reassured me twice beforehand was not going to happen!</p> <p>According to the Customer Protection Act all calls should be recorded and I insist that Telkom Mobile goes back to the calls I made during which I was told that the limit on my account would be R180.00 and that once I reach the spending limit, all calls and data would be impossible and the account disconnected.</p> <p> </p> <p>I have struggled with service since the beginning of this contract - struggle to activate the 'phone and now I must struggle again to have it cancelled. </p> <p>I need my money refunded as soon as possible.</p> <p> </p>