1 reviews | Active since Sept 2017
Misleading product info on FreeMe Boost packages
The FreeMe Boost option is really misleading. I have had to read the small print to find out I can't call a bunch of landline numbers nor any FNB 087 *** **** number nor any 0860 phone number because they are licensed to someone else or something. These kinds of serious limitations to the product need to be stated clearly upfront because right now it states "300 minutes of calls to Telkom Mobile and Telkom fixed line numbers" (but not all traditional looking numbers 011, 012, 021 etc. are Telkom landlines) and "Free calls to all other SA networks" (but FNB which is basically CellC cant be reached for example) without any mention of these limitations. I have a screengrab of the content as it served when I use the app to purchase and it only has a "MORE INFO" button and no Ts & Cs stipulated. Really, Telkom needs to sort this out because the package is ultimately not all it makes itself out to be. And the data is equally sketchy and inconsistent. Sounds like a great deal until you get stuck.
