Misleading information due to incorrect invoices

Misleading Information By telkom Your billing department and mobile department are not helpful instead course more inconvenance.

On the First of Febuary I called the billing department to get my overdue amount so I can setlle my account and my internet can work.I was informed by one of the counsaltant that my overdue is R1199.00 and I requested him to send me an sms with banking details,reference number and amount overdue he immediatley sent the sms i went to oay after three days my internet was succesfully working again after THREE DAYS AGAIN IT STOPPED WORKING. I called in to find out whats the problem ,I was informed that my internet has been suspended due to the fact that am owing now R600.00. I called in serveral times to get assisted no one was able to assist and succefully tell me what went wrong. This is such a bad service to me knowing that I have been your loyal customer for five years now yet I recieve such bad service and missleading information with invoices that are not accurate.

For the past three weeks i am unable to work and generate money yet today you will expect me to pay with something which am not using and dont understand how my line can be suspended while I settled my account. Call me urgent to correct your bad service or else I am cancelling all my three products with you. ********** alternative number: **********