Misleading information

<p>I'm extremely disappointed in the poor misleading service I have received from Telkom mobile. On more then one occasion I was advised that the broadband plan/home Wi-Fi deal was approved, I did then received a email minutes later to advise me that the deal was declined, I was mislead to believe the deal was successful over the telephone on two separate occasions, due to this information provided to me I am demanding this as it was promised. If no response in 48 hours I will be force to report this matter to the ombudsmen.</p>