MISLEADING, FALSE ADVERTISING

<p> I WAS CONTACT BY A SELLDIRECT AGENT CLAIMING TO CALL FROM TELKOM. HE ASKED ME IF I AM HAPPY WITH MY CURRENT DATA CONTRACT . I WAS TOLD THAT FOR ONLY R30 EXTRA ON MY EXISTING CONTRACT I WILL BE PUT ON A 15 GIG PACKAGE. I ASKED HIM NUMBEROUS TIMES IF THERE IS NO OTHER FEES/COST INVOLVED AND HE CONFIRMED THAT THERE IS DEFINITELY NO EXTRA COST INVOLVED. A WEEK LATER I GET BILLED A MIGRATION FEE OF R2800. I WAS FURIOUS AND IMMEDIATELY CONTACTED SELL DIRECT AS WELL AS TELKOM TO LOGG A DISPUTE. SELL DIRECT CONFIRMED THAT I SHOULD NOT HAVE BEEN CHARGED THIS FEE, THEY WILL LISTERN TO THE CALL RECORDING AND WAIVE THE FEE IF THE CONSULTANT IS AT FAULT, THEY EVEN CALLED ME TO LISTERN TO THE CALL RECORING AND WE COULD CLEARLY HEAR FROM THERE THAT THE CONSULTANT DID NOT ADVISE ME OF ADDITIONAL FEES. IT IS NOW 2 MONTHS LATER AND THIS IS STILL NOT RESOLVED. EACH MONTH THEY ATTEMPT TO DEBIT MY ACCOUNT WITH R2800, PUTTING ME IN A VERY BAD FINANCIAL SITUATION. ACCORDING TO THE CPA LAW , CONSUMERS NEED TO BE ADVISED OF ALL FEES/COSTS WHICH WAS NOT DONE IN THIS CASE. I FEEL TOTALLY ****** AND MISLEAD BY THESE PEOPLE WHO DO NOT CARE ABOUT ANYTHING OTHER THAN A SALE THAT THEY WANT TO GET THROUGH, AND WORSE OF ALL YOU STRUGGLE TO GET HOLD OF THEM. I WANT THIS TO BE SESOLVED AND PEOPLE SHOULD KNOW OF WHAT PATHETIC SERVICE THEY GIVE.. </p>