NM
Naledi M

1 reviews | Active since Jan 2017

05 Jan 2018, 15:44

Misleading customers

I got a call from telkomrep doing a telephone sales offering me amongst others 100 free minutes to ither networks and 3000 free minutes to telkom landlines and telkom mobiles! All these two sre not in the package that i got from telkom mobile! Why do you lie to customers us it a way of getting more and they also wanted me to piet my number! Where would i be if i ported my number! My argument is if you need more customers why do you lie to them?

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Replies (1)
Telkom
Telkom's reply24 Jan 2018, 13:48
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,