Misleading biggest *******s

<p>I received numerous calls from telemarketers offering me a data contract with telkom the deal sounded great they even convinced me that my current provider is ripping me off with the charges for monthly data. I agreed to a monthly data bundle sim of R199 on a 24month contract and was advised the first month I won't be charged in full only pro rata. I then noticed my account was not debited end of June I gave them a call today to query why my account has not been debited and I have not received any statements via email as requested the advisor Zama in the mobile data department then told me I will be charged R700 and something the end of July as there was an activation fee of R200 and delivery fees and the prorata and the month of June at no point in the sale or delivery was I advised that I will be charged for 2months I was never ever told I will need to pay an activation fee or any extra fees , had I known al the fees were involved I would have never ever sign up to the contract because my service provider celc was offering me a much better deal at the time I then asked the agent to speak to a manager she said no manager can help you here my manager is busy then she placed me on hold for 2seconds and said sorry my managers on a call I can arrange a call back but I don't know when it will happen I was so furious as I am a customer service manager myself and know exactly that she's trying to get rid of me I then requested for the call listening to be done as none of these charges were mentioned to me she then said she can't help me but will arrange a call back I am still waiting on a manager to call me back ? This is extremely disappointing and the telkom sales agents are very misleading they are hungry for the sale that they sugar coat it so well and leave out all the important details such as the HUGE BILL you end up sitting with !!! In my 7years of being in customer services I am so disgusted with the way Telkom treats their clients especially at ththe fact that they will rip u off just to make that sale </p>