Misleading and misinforming

<p>I'm very disgusted and disappointed about Telkom and it's professionalism. I had taken a contract in June and I was not informed indetail about the contract I took. I'd call in and always get different information from the call center agents and the ones at the Maponya mall, where I took the contract from. I've been billed for amounts that I don't know of and when I call in I get different answers again from customer service. I have not been receiving my invoice for the past 3months and what I only get is SMS stating that I need to pay. Agents fail to change details when talking to a client and that affects a clients cridit and been put under arrears, which I've been told so. Cause Telkom agents and employee fail to do what they are hired for. </p> <p> </p> <p>On the 18th/ 10/ 2016 14:10pm. I spoke to an agent (Tshepo ntsane) and he failed to assist and hear my query (billing related). He (Tshepo Ntsane) failed to let me talk to his team leader/superior. I want nothing to do with Telkom and wouldn't recommend to anyone! </p>