JDvdH
Johann Daniel van den Heever
1 reviews | Active since Oct 2015
27 Oct 2015, 09:31
Misleading advertising & Incorrect billing
Every time I speak to a consultant at Telkom , my complaints are not solved. I have at length attempted to resolve my complaints, even tried to call Regional Customer Care @ *** as advertised on Hellokom, but the number does not exist. <br> <br> 1) I migrated from Vodacom the last day of September 2015 and was only connected early in October 2015 which I can understand that the short delay was caused by the migration of my mobile number. I signed up for the \Completely Unlimited"call package. I receive my bill for payment for October 2015 and I was overcharged"
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
27 Oct 2015, 10:24Hello 61dvdh@,
Thank you for making contact with us.
We have tried calling you regarding your query with us. Please email *** for further help
Your reference number is SM161366
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
We have tried calling you regarding your query with us. Please email *** for further help
Your reference number is SM161366
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Telkom's reply27 Oct 2015, 10:24
Official
Hello 61dvdh@,
Thank you for making contact with us.
We have tried calling you regarding your query with us. Please email *** for further help
Your reference number is SM161366
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
We have tried calling you regarding your query with us. Please email *** for further help
Your reference number is SM161366
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
