KM
Kenneth M

1 reviews | Active since Nov 2015

11 Jul 2019, 14:02

Misleading advertising

I have been constantly called by Telkom to upgrade my 4mb adsl line to a 10mb fibre line with apparently more benefits. After I finally decided to upgrade and the installation is in, Telkom informs me that the package is the lite deal and not the normal home fibre deal which drastically reduces the FUP levels. I now have less cap until I reach my first level of the FUP before having my speed reduced.

I find this highly ********* practise not to inform me of what my FUP is and that it is on the lite package. They list it in the T&C's but not the advert.

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