Misleading Adverti*****t

<p>I recently app**** for 2 Telkom Mobile Contracts 1 for a R149 (10 gig data night and 5 gig day).I also app**** for the Samsung J5 contract of R189.I have an existing contract for R239 per month with 1 Gig date and 100 minutes which is fine.However my family utilised the service of the J5 and Modem.I was informed of pro ratio charges and that the first billing will take place in the next month.When I got my bill I notice a bill of R1616 for 2 months and this was odd for me.I checked my statements and I was charged an extra R500 for out of bundle data for both contracts.ie R1000 extra.I disputed this on 2 occasions and with no success.Refer Mobile Case ********** 4 and ********** 7.The branch consultant did not inform me of out of bundle charges which I feel as a consumer is *********,secondly you (Telkom) advertised R189 per month for 1 Gig data,Free calls Telkom to Telkom for J5 and then there was R149 for 5 gig day and 10 gig night and no information showed additional or out of bundle data. I would like you to credit my accounts with R2000 as I felt I was misled by your adverti*****t and your staff did not disclose the out of bundle data part.</p>