Misleading

So firstly i would like to share something.

I was due for an upgrade and called in to upgrade my mobile - I was then told that it would take 4-7 business days for the device to be delivered.

It then took 3 weeks to be delivered, after me having to phone around and spent hours on the phone and no one could assist me all that i was told was its in process, its in deliver status.

Three weeks later my phone arrives, and guess what? there was no simcard in the box i then had to drive up and down to the telkom stores to get a Simcard.

I signed up for a R299.00 2GB plan per month.

And THREE months in counting my bill has been R800.00 per month so in total thats an amount of R2400.00 instead of R900.00. I was then told over the phone that theres nothing they can do i just have to pay it, but not knowing that i had a spend limit of R500.00 that is so damn misleading.

I asked in the first month for it to be changed to 0.00 as i dont need a spend limit if i am on a 2GB free me plan. But yet i am still paying R800.00 per month.

How can i pay for something that i was not aware of, if i used it i was thinking all this time im using my plans data.

But thats not the point - I dont even get compensated for this, I was then told that my account would be debited on a specific day, and then it doesnt get debited and then Telkom has the audacity to lock my phone so now i cannot use it. YET i have to pay for everything.

Im disgusted!!