JD
Justin D
1 reviews | Active since Feb 2015
12 Feb 2015, 10:17
Misinformation of Promotion
My fiance has just taken out a contract for an iPhone 6 from the Telkom store in Adderley Street. It is on the R499 a month deal. When we were discussing this with the sales rep we were advised that we would receive free unlimited data until the end of March 2015. Upon updating my software on the new handset via the iTunes desktop, we discovered that our laptop had connected to the personal hotspot despite having a full WiFi connection and not asking us to verify the connection between the laptop and the iPhone 6. It then proceeded to use up all of my data
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Replies (1)Telkom's replyOfficial
12 Feb 2015, 11:05Hello JustinDavel,
Thank you for your post.
This response serves as confirmation that your query has been resolved and closed.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Thank you for your post.
This response serves as confirmation that your query has been resolved and closed.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Telkom's reply12 Feb 2015, 11:05
Official
Hello JustinDavel,
Thank you for your post.
This response serves as confirmation that your query has been resolved and closed.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Thank you for your post.
This response serves as confirmation that your query has been resolved and closed.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
