Misinformation

I have a contracton with Telekom which is expiring this coming November and on 21st September I received a call from an agent stating he was calling on behalf of a Telkom with regards to my contract being due for an upgrade. I signed up for the offer as I thought it was legit as he had all the necessary details about my contract. I received the item on 26th September and I called Telkom to activate the product and I was shocked to hear that it was not them but one of their point of sale companies or whatever and that Telkom is not responsible. I want this whole thing to go away. Between Telkom and Sell direct make this thing go away. I am within my rights to return it as I don't want to deal with just anyone. TelKom had no right to share my information with Selldirect if they were not ready to accept responsibility of the products offered on their behalf.