DP
Dan P

1 reviews | Active since Aug 2013

13 Jul 2016, 09:48

Miserable service and lack of communication from a telecommunications company

<p>I have been trying since 23 June to get my suspended mobile line re-instaed after paying the full arrears amount.</p> <p>I have called regularly and was alsways told that after 72 hours my line would be re-instated by the call centre personell. They say they have contacted me but they tried phoning on my suspended number. Ihave told the call centre agents on numerous occasions that I want my line reconnected. Today I find out that nothing has been done. They gave me a new case number and said that they will expedite the process. 3 weeks have passed and i am still to be reconnected. </p>

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