Miscommunication with Debit Order

<p>i had a landline with a rental of R259 a month and in Oct 2016 app**** for home wifi. i signed a new contract for R599 with my line rental included. Telkom did not sort out my debit order and kept deducting only the R259 and nothing for the wifi. 3 months later they suspend my account and begin blaming all other departments and got no answers for me while i am now left with a big arrears bill to pay.</p> <p> </p> <p>this is totally unacceptable and Telkom has to sort this out.</p> <p> </p> <p>Regards</p> <p>Jermaine</p>