Miscommunication and incorrect issue of order

Good day<br> <br> I app**** for an ADSL line (ONLY) but there were no ports in the new area I moved to. I was on a waiting list for 2 months. I got a call saying ports have opened and would I like to have my order reissued and without hesitation I said yes. I get an sms saying my account is active. After a week, no internet. Go into a store and it turns out there are still no ports opened, but somehow people on the waiting list's order got cancelled and they had to reissue them, but now they reissued my order to INCLUDE data, which I did not want. Now I'm sitting with no internet and unwanted packages. When are ports going to be available now?? I was okay with waiting but being messed around like this is NOT OKAY! <br> <br> Phone number ***