1 reviews | Active since Oct 2013
Mis Communication / Lack of Service
Hi<br> <br> I ordered the R99 5GB March madness special.<br> <br> I went to NorthGate Telkom. There are 2 in this mall and both useless<br> <br> I then went to Clear Water Mall Telkom because they never answer the telephone forcing you to go in. joined the line that started just out side the door. waited for 20 minutes before being assist and told that I am in the right line. lol I figured they where trying to lighten the mood. It did not work! <br> <br> Then I got assisted and because I had all the documents the process was quick. I was approved for R99 contract. Yeppie :-) they said they don't have stock :-( but will get STOCK BY Tuesday 15/03/2016. So I agreed and left.<br> <br> On Tuesday I did not receive any communication. When I got to the store. They asked for my ID which I was never told to bring and then was asked did you receive an sms or phone call. I said no. They did not have stock and did not know when it was coming because they where told that shops get ****** and its an inside job. I want this sorted and I want this experience to be made up to me!
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
