Minus the Star...

Your service is absolutely S### (to put it nicely) and if it was up to me i wouldn't even give you a star.... I Made an EFT Payment on the 1st of August.. On Saturday the 15th of August a debit order went off for the full amount. I contacted you people as anyone would and to my surprise I was told that the EFT reflected in the account but has not been allocated despite using the reference number the YOU provided me with... (THE 3RD OF FREAKEN AUGUST IT REFLECTED!!!!!) I was then told that nothing could be done and i need to wait 7 - 10 WORKING DAYS before i can request a refund as this is how long it takes for payment to clear... (I Call Bull S###) -An EFT made before 12 O'Clock on a weekend will be processed on the following working day. Everyone is aware of the current status in the country and yet you will debit an account of a customer whom had paid and the money and it was sitting in you account from the 3rd of August!!! How the hell was it not allocated by the 15th??? On top on that, your data lasts about as long as your people take to answer a god damn phone. How is it possible that 2 people can go through 40GB of Data in a matter of 6 days???

Your service is ****, your prices are ridiculous, your "customer service" sucks...

Anyone considering using this service provider, think twice! They are not what they make themselves out to be..

With Love A very "Happy" Customer... :) #Absolutely not!