Minus five stars!

<p>Yesterday, someone called from Telkom (Cape Town office?) to assure me that they would be here today to install a new line. At 9:00 the tech called to inform me that they cannot come because once again they were given a wrong circuit number.</p> <p>This is beyond belief!!! The incompetence -- or total lack of work ethic -- is mind boggling. For the THIRD time in six weeks, Telkom has made an appointment and we are told they've assigned the wrong circuit number. THREE TIMES IN A ROW!!! What is more, they cannot say how long it will be before we get the line. Absolutely appalling service!</p> <p>It is obvious that Telkom employees are disgruntled and don't really care about the customer. Only a monopoly can stay in business with such monumental lack of customer service.</p>