- (minus) 5 STARS

<p>Telkom is pathetic as they come.</p> <p> </p> <p>Complaints logged regarding billing on Hellopeter, Facebook and Twitter 12 June. Social Media Ticket number AI ********** logged 12 June 2017. Query escalated 17 June and Case number ********** 8 provided. Both instances via Facebook.</p> <p> </p> <p> </p> <p>They were very quick to log a reference number but are yet to man up and at this point have only showed off their typing s****s.</p> <p> </p> <p>Why ? Because no one has called me or given me any feedback. I'm the one following them up. In what world does a client lodge a complaint and have to do the admin.</p> <p> </p> <p>Maybe Telkom should pay me to follow up my own complaint.</p> <p> </p> <p>Irrate - Yes. Dissappointed - Yes. Telkom Customer for Life - No. </p> <p> </p> <p>Pity that you prefer to lose clients rather than turn bad experiences into good ones. </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>