MM
Morag M

1 reviews | Active since Mar 2018

24 Apr 2019, 15:22

MINUS 10 STARS FOR TELKOM.... AGAIN

Where is the 'negative' star choice??? I would prefer to enter a "negative" 5 stars.... Please put in a minus5 Star Option? Or - better yet - 'minus' 10 Stars!!

To Telkom. What on earth gives you the right to OPEN a new account in the name of MY business without MY BUSINESS PARTNER'S OR MY PERMISSION???? AND THEN COMPOUND THIS BY DEBITING our business account with a random R1500.00 WITHOUT OUR PERMISSION????

THIS IS ***** AND THEFT.

I am still waiting for someone - anyone - at Telkom to sort out this mess, have now had my business internet cut off due to non-payment (of an account that we never opened that isn't even sent to our email or postal address because the address on this manufactured account is incorrect....) I am still waiting for someone - anyone - at Telkom to acknowledge in full that opening an account without the customers' consent is *****. No one has responded. No apologies. No explanations. NOTHING I am still waiting for someone to explain why the "new" DSL Elite package of uncapped data and 20mbps which was sold to me in Feb 2019 for R981.00 EX VAT is now a whopping R1681.00!!!!!!

Telkom - you are without a doubt in my mind one of the worst service providers in South Africa.

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