BE
Bernard E
1 reviews | Active since Apr 2014
19 Oct 2015, 16:04
Minor fault becomes major problem
Have had a problem for ages. Tried to get our voice-mail sorted out, and now cannot make or receive a call. Call the \call centre"and you are left on hold for ages listening to irritating music. Some of us have work to do and cannot sit waiting on \""hold\"" forever! Telkom"
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Replies (1)
Telkom's replyOfficial
19 Oct 2015, 17:22Hello BernieE,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158600.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158600.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply19 Oct 2015, 17:22
Official
Hello BernieE,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158600.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158600.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,